I contacted Peacock Rug Care as I needed their expertise to determine the “quality” of two rugs I had just bought in Turkey. Robyn and Murray were so helpful, friendly, efficient, and professional. Robyn ensured that the process ran smoothly by communicating regularly. Murray, the owner, took the time to contact me to do a first assessment, and to inform me of the process. Then, it took him one day to do a formal assessment and produce the letter I needed. I was extremely satisfied with the whole experience and I am recommending them to everyone. Thank you Peacock Rug Care for your great client service and quality expertise. Diane D., Gatineau, Quebec